Wound-care guide · Referral sources
Sharing wound records and photographs securely
Public website forms should contain only basic contact and referral information. Detailed records and photographs should use the secure channel provided by the clinical team.
Verify the recipient before sending records
Keep photographs out of ordinary public forms and personal text threads
Before sending information
Confirm the purpose, recipient and secure method.
- Use patient initials rather than full identifiers in the public form
- Wait for Gateway to provide the appropriate channel
- Confirm the direct clinical or referral contact
- Send only records relevant to the wound-care request
For wound photographs
Images should be clinically useful and linked to the correct patient without exposing unnecessary information.
- Follow the organization’s privacy and consent policy
- Use consistent lighting and a measurement scale when requested
- Label the date and wound location
- Do not rely on a photograph when symptoms require immediate evaluation
No emergencies through a formCall the treating clinician or emergency services for urgent or life-threatening changes.
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